Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design

Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design
Karen Holtzblatt (Auteur), Jessamyn Burns Wendell (Auteur), Shelley Wood (Auteur)

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Description du produit

This handbook introduces Rapid CD, a fast-paced, adaptive form of Contextual Design. It's a hands-on guide for anyone who needs practical guidance on how to use the Contextual Design process, and how to adapt it to tactical projects with tight timelines. Rapid Contextual Design provides detailed suggestions on structuring the project and customer interviews, conducting interviews, and running interpretation sessions. The handbook also walks you step-by-step through the consolidation process, along with visioning, storyboarding, and paper prototype interviewing. Throughout the handbook are actual examples from real projects run by InContext clients. Each chapter includes Tips, Do's and Don'ts, as well as guidance on what to think about and watch out for while running your project. The handbook also addresses how to fit the Contextual Design process into existing product development processes like RUP and XP and how to use Contextual Design data to create personas. CDTools documentation and usage guidance is included in the handbook. CDTools is InContext's commercially available software application designed specifically to support customer-centered design. Throughout this handbook, you'll find instructions for using CDTools for tracking interviewed users, capturing interpretation sessions notes, putting your Affinity diagram online, and publishing your Affinity to a browser for sharing with others.